This policy sets out the attitude and behavior that the Foundation's officers, employees, and all other parties involved in the Foundation's business must observe in order to build good communication with you through social media.

1. "Awareness and responsibility" when disseminating information via social media
1. (1) When posting information on the Internet, we will always be aware that it can be easily and instantly accessed by an unspecified number of users.
2. (2) We will be fully aware that the information each of us posts will be the subject of recognition, discussion, and criticism, and will have a significant impact.
3. (3) When disseminating information, we will strictly comply with laws and regulations and our own internal regulations.
2. How to prepare for social media participation
1. (1) We will always listen carefully and respectfully to the comments of all users.
2. (2) We will be responsible for the information we send out and how we respond, and will be careful not to cause misunderstanding or offense.
3. (3) We will strive to provide truthful and accurate information.
4. (4) We will refrain from posting content that includes privacy or personal information.
5. (5) I understand that once information is made public, it cannot be completely deleted and will remain in the public domain.
6. (6) Fulfill daily business responsibilities.
3. Compliance with various laws and regulations
1. (1) We will comply with all applicable laws and regulations, and in particular, will not engage in any acts of infringement of copyrights, trademarks, portrait rights, defamation, or other rights.
2. (2) When quoting content, articles, etc., the source and quoted parts must be clearly indicated.
3. (3) We will monitor and strive to understand the status of compliance with this policy at all times.

• Due to the nature of social media, the information posted does not necessarily represent the official views of the Foundation. For official announcements and views from the Foundation, please refer to our website and news releases.
• The way interactions are conducted (how they respond, response times, etc.) varies depending on the account.
• Please note that the information is current as of the time of publication and may be subject to change.
• When using the Foundation's social media and related services, please refer to the respective terms of use.
• The copyright to the content on our social media accounts is, in principle, held East Japan Railway Foundation for Cultural Innovation (hereinafter referred to as "the Foundation"). All use of data such as photographs, logos, images, and text posted on our social media accounts is strictly prohibited, including but not limited to reproduction, adaptation, reprinting, electronic processing, transmission, distribution, secondary use, and all other similar acts.

For inquiries regarding the use of social media, please contact us via "Contact Us."