Accessibility
- Transportation Information
- Guide to the facility
- About tickets
- Visiting with children
- Viewing support
Transportation Information
Barrier-free route from the station
Accessible via a barrier-free route from Takanawa Gateway Station.
Wheelchair accessible parking spaces
Wheelchair users can use the parking space free of charge. It is 3,780cm wide x 7,000cm deep and can fit one vehicle.
Please present your disability certificate when using the facility. Also, please inquire about availability before visiting.
Guide to the facility
Wheelchair rental
If you wish to use this service, please contact us in advance.
Please note that the number of units is limited.
elevator
All floors can be reached by elevator.
Accessible toilets in the building
We have ostomate-friendly facilities, baby chairs, diaper changing tables, and fitting boards.
Please note that the equipment varies depending on the floor.
first aid room
If you have any problems, please let our staff know.
AED
We have AEDs installed. Please ask a nearby staff member for help.
Assistance dogs for the physically disabled (guide dogs, service dogs, and hearing dogs)
You can come and see the exhibit together.
Multilingual support
In addition to providing information in English, we also provide customer support with digital signage and translation equipment.
Written communication
They are available on each floor. Please ask a member of staff.
About tickets
Please see each Program for details.
If you wish to view the show in a wheelchair or require an accompanying person, please contact our main phone number (0570-022-030) before purchasing tickets. (Excluding Box1500)
Visiting with children
There are also diaper changing stations in the barrier-free restrooms on each floor.Floor Map
Viewing support
For details, please see each Program.Program / Event List